Betting Rules
These Betting Rules explain the general conditions that apply when you use Fambet Casino to place bets or participate in eligible online games. Please read them together with the website Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules shown before play.
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1. General betting conditions
These rules apply to bets placed through Fambet Casino unless a different rule is clearly displayed for a particular product, market, promotion or game. By opening an account, adding funds, placing a bet or participating in a game, you confirm that you have read and understood the rules that apply to your activity. The website Terms and Conditions remain the main agreement between you and Fambet Casino, and these Betting Rules form part of that agreement.
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You are responsible for making sure that online gambling is permitted where you are located. Gambling laws can differ between Australian states and territories and may change over time. You should only use the service if you are legally permitted to do so. You must not use the website while located in a jurisdiction where the relevant activity is restricted or unlawful.
You must be at least the legal gambling age that applies to the service and your location. Fambet Casino may require age, identity, location or other verification before allowing an account to be used, before processing a transaction or at another stage of the customer relationship. Providing false, incomplete or misleading information may result in an account being restricted, suspended or closed.
Only one personal account should be used by each customer unless the applicable Terms and Conditions expressly allow otherwise. Accounts must be used by the registered account holder only. You must keep your login details secure and must not allow another person to place bets or access your account. Notify Fambet Casino through the available website support channel if you believe your account or login details have been compromised.
- All bets must be placed through the approved website or application interface.
- A bet is generally treated as accepted only after it is confirmed by the system and recorded in your account history.
- You should check the selection, stake, odds, game, market and other details before confirming a bet.
- You must not use technical faults, software errors, automation, bots or other unfair methods to gain an advantage.
- Fambet Casino may refuse, limit, cancel or review a bet where permitted by the Terms and Conditions or applicable law.
You are responsible for understanding the rules that apply to each type of bet. General Betting Rules may not cover every possible situation. Product pages, bet slips, game screens and market information may include additional conditions about eligibility, settlement, cancellations, maximum stakes or other matters. If a specific rule conflicts with a general rule, the specific rule will generally apply to that product or market, subject to the website Terms and Conditions.
2. Placing and confirming bets
Before placing a bet, review all information shown on the bet slip or game screen. This may include the event or game, selection, market, odds, stake, potential return, applicable fees, restrictions and special conditions. Information displayed before confirmation is provided to help you make an informed decision, but the final record is the bet confirmation and the information stored in your account.
You are responsible for entering the correct stake and selecting the intended option. A bet cannot normally be changed after it has been confirmed. If an error occurs, check your account history and contact the available website support channel promptly. A request to amend or cancel a bet is not automatically accepted and will be considered in accordance with the applicable rules.
The minimum and maximum stake for a bet, game or market may vary. Any applicable limits should be shown on the website, bet slip or relevant game information. Limits may apply to an individual bet, a customer, an account, a market, a promotion or a particular period. A displayed potential return is not a promise that the bet will be paid if the bet is later found to be invalid or affected by an error.
Odds and other betting information may change before a bet is accepted. Where the website displays an option to accept changed odds, review the change before confirming. If a material technical or pricing error affects a bet, Fambet Casino may take the action permitted by its Terms and Conditions, which may include voiding the affected bet or applying the correct price where this is allowed.
System records and interruptions
Electronic records, transaction logs and account history are used to establish whether a bet was submitted, accepted and settled. If there is a delay, interruption, disconnection or other technical problem, you should not assume that a bet was accepted. Check your account before trying again to reduce the risk of placing a duplicate bet.
Fambet Casino does not guarantee uninterrupted access to the website, betting interface or game services. Maintenance, network problems, equipment failure, third-party services or other events may affect availability. Bets that were not successfully accepted are not treated as confirmed bets, and any affected transaction will be handled under the relevant website rules.
You must not deliberately exploit a website interruption or system issue. If you notice an obvious error, unusual result or incorrect balance, stop using the affected feature and report the issue through the available support channel. Continuing to use a known fault may lead to a review of related activity under the Terms and Conditions.
3. Results, settlement and cancelled bets
Bets are settled using the official result or outcome applicable to the relevant event, market or game. The settlement method can vary depending on the product and the specific rules shown at the time of betting. For sports or other events, the result may be based on information from an appropriate official source. For casino and other games, settlement is based on the game result generated and recorded by the approved system.
A result can be changed after an initial announcement if the relevant official body corrects an error or issues a final decision. Where the applicable rules allow a result to be amended, bets may be resettled accordingly. If an event is abandoned, postponed, suspended, shortened, rescheduled or otherwise changed, the market will be treated under the specific rules displayed for that event or product.
- A bet may be void if the event, market or game does not proceed in accordance with its stated conditions.
- A selection may be treated as a non-runner or cancelled where the applicable market rules provide for that outcome.
- A bet may be cancelled if it was accepted because of a clear technical, pricing or system error.
- A multi-selection bet may be affected differently from a single bet when one selection is cancelled or voided.
- Any refund or resettlement will follow the applicable Terms and Conditions and product rules.
Where a bet is voided, the stake will be dealt with in accordance with the applicable rules. This does not necessarily mean that every bet connected with the same event will be cancelled. Different markets can have different settlement conditions, so you should read the rules attached to the specific market before placing a bet.
Checking your account
You should review your bet history, balance and transaction history regularly. If you believe that a result, settlement or transaction is incorrect, raise the issue through the available website support channel and provide the relevant account and bet information. Reviews may require verification and may take account of system records, official results and the rules that applied when the bet was placed.
A pending status does not necessarily mean that a bet has won or lost. It may indicate that the result is not final, that settlement is still being completed or that a review is required. Until settlement is completed, the displayed status should not be treated as a final outcome. Once a bet is settled, the result and relevant account entry should be checked promptly.
If an account is suspended, closed or placed under review, settlement and access to funds may be handled under the Terms and Conditions. This may include waiting for identity, payment, security or compliance checks to be completed. Customers must cooperate with reasonable requests for information and must not attempt to avoid a restriction by creating another account.
4. Payments, fair play and responsible gambling
Funds used for betting must be deposited and withdrawn through payment methods made available on the website and in accordance with the applicable Terms and Conditions. You may be asked to verify ownership of a payment method or provide information required for identity, security, fraud prevention or legal compliance checks. Do not use a payment method belonging to another person unless this is expressly permitted.
A balance or return may be withheld, reversed or reviewed where there is a suspected unauthorised transaction, duplicate credit, payment error, account breach, prohibited activity or other issue covered by the Terms and Conditions. Fambet Casino may also apply checks required to prevent fraud, money laundering or other unlawful conduct. Customers must provide accurate information and cooperate with reasonable verification requests.
Fair play is required at all times. You must not interfere with the website, manipulate a game, exploit a vulnerability, use prohibited software, create accounts to avoid restrictions or coordinate activity intended to produce an improper advantage. Suspicious or irregular activity may be investigated, and action may be taken under the website rules and applicable law.
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start and only gamble with money you can afford to lose. Never chase losses, borrow money to gamble or continue playing because you feel pressured to win back what you have spent.
- Set personal deposit, spending or session limits where these tools are available.
- Take regular breaks and avoid gambling when you are upset, tired or affected by alcohol or other substances.
- Keep track of the time and money you spend rather than relying on memory.
- Use account restrictions or self-exclusion if gambling is becoming difficult to control.
- Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
If you want to restrict or stop your gambling, use the responsible gambling tools available through the website or contact the website support channel. You can also seek assistance from an appropriate Australian gambling support service or health professional. If you are in immediate danger or experiencing a mental health emergency, contact the relevant emergency service in your location.
Questions and disputes
If you have a question about a bet, result, account entry or rule, review the relevant information first and then use the available website support channel. Include enough information to help identify the matter, such as the date, product, bet reference and description of the issue. Do not share your password or other sensitive security information in a support request.
Complaints and disputes will be reviewed under the applicable Terms and Conditions and any process provided on the website. Fambet Casino may request further information before reaching a decision. You should keep copies of relevant confirmations and correspondence. These Betting Rules do not remove any rights or protections that may apply to you under Australian law.
Fambet Casino may update these Betting Rules when necessary to reflect changes to products, systems, legal requirements or operating practices. The current version will be made available on the website. You should review the rules before placing bets, particularly after an update. Continuing to use the service after changes are published may indicate that you accept the updated rules, subject to applicable law.
